Privacy Policy

DurangoMortgageGuy.com, powered by eMortgage Capital, respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a mortgage quote, schedule a consultation, complete a form, or contact us by phone, email, text message, or other communication method.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Property address or location
Loan purpose, such as purchase, refinance, cash out refinance, HELOC, or consultation
Estimated purchase price, loan amount, down payment, income range, credit range, or other mortgage-related details
Any other information you submit through forms, quote requests, scheduling tools, email, phone calls, or text messages

We may also collect basic website usage information, such as browser type, device type, pages visited, referral source, IP address, and interactions with our website.

How We Use Your Information

We use the information we collect to:

Respond to your questions or requests
Provide mortgage quotes, loan options, and consultation support
Help you schedule calls or appointments
Communicate with you by phone, email, or text message
Improve our website, marketing, and customer experience
Follow up on mortgage inquiries
Comply with legal, regulatory, licensing, and business obligations

Financial institutions covered by the Gramm-Leach-Bliley Act are generally required to explain their information-sharing practices and protect consumer financial information.

Mortgage Quotes and Loan Information

Submitting information through this website does not create a loan approval, loan commitment, or guarantee of financing. Any mortgage quote or estimate is subject to review of your full application, credit, income, assets, property details, loan program requirements, underwriting approval, and applicable laws and regulations.

Sharing Your Information

We do not sell your personal information.

We may share information only as needed to provide services, respond to your request, or operate our business. This may include sharing information with:

eMortgage Capital
Mortgage investors, lenders, processors, underwriters, or loan service providers
Scheduling, form, CRM, communication, email, SMS, analytics, or website service providers
Real estate professionals or other parties you authorize us to communicate with
Government agencies, regulators, or other parties when required by law

We may also share information when necessary to protect our rights, prevent fraud, comply with legal obligations, or complete a business transaction.

Text Messages, Phone Calls, and Email

By submitting your contact information, you authorize us to contact you regarding your mortgage inquiry, quote request, consultation, or related services. We may contact you by phone, email, text message, or other communication method.

Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.

Opting out of marketing messages does not prevent us from sending important service-related communications related to an active mortgage request or transaction.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, personalize content, and measure marketing effectiveness.

These tools may collect information about your device, browser, pages visited, time on site, and how you interact with our website. The FTC notes that websites and apps may collect information through online tracking technologies and that users can adjust browser or device settings to limit certain tracking.

You can usually manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Third-Party Tools and Links

Our website may use third-party tools or link to third-party websites, such as online forms, mortgage calculators, Calendly, Google, Facebook, CRM systems, email platforms, or analytics providers.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before submitting information.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, text message, or internet transmission is completely secure. Please avoid submitting sensitive personal information through unsecured channels unless you are using a secure application or approved mortgage platform.

How Long We Keep Information

We may keep your information as long as needed to respond to your inquiry, provide services, maintain business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.

Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, regulatory, recordkeeping, and business requirements.

Colorado consumers may have rights under the Colorado Privacy Act, including the right to access, correct, delete, or obtain a copy of certain personal data, and the right to opt out of certain uses such as targeted advertising or sale of personal data.

To make a privacy request, contact us using the information below.

Children’s Privacy

This website is intended for adults seeking mortgage-related information and services. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Durango Mortgage Guy
Powered by eMortgage Capital

Name: Steven March

Email: smarch@emortgagecapital.com

Phone:(970) 403-5177

Website: https://durangomortgageguy.com/
NMLS: 268147